tq444 Privacy Policy
At tq444, your personal information is kept with the highest level of security. In this policy, we explain how your information is collected, used, and protected.
Introduction and Applicability
tq444 is a trusted online entertainment and gaming platform in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy explains how tq444 collects your personal information, how it is used, who it is shared with, and how your information is kept secure.
This policy applies to the tq444 website (tq444.cam), mobile platform, and all related services. By using our platform, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.
Information We Collect
tq444 collects various types of information to provide you with the best possible service. Details are provided below:
2.1 Personally Identifiable Information
Registration Information
Your full name, date of birth, email address, and preferred username are collected when creating an account.
Identity Verification Information
National ID (NID) number or passport details, required for the account verification (KYC) process.
Contact Information
Your email address and mobile number, used for account security and important notifications.
Financial Information
bKash, Nagad, or Rocket account numbers, collected for transaction processing. Card or bank details are not stored directly.
2.2 Automatically Collected Information
When you use our platform, certain technical information is automatically collected:
| Data Type | Description | Purpose |
|---|---|---|
| IP Address | The Internet Protocol address of your device | Security and fraud prevention |
| Cookies and Tracking Data | Session cookies, preference cookies, and analytics cookies | Improving user experience |
| Device Information | Browser type, operating system, screen resolution | Ensuring platform compatibility |
| Gaming Activity | Game history, betting records, win and loss history | Responsible gaming monitoring and service improvement |
| Log Data | Login time, location (country level), usage patterns | Protecting account security |
Purpose of Using Information
tq444 uses the information collected for the following legitimate purposes:
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Account Management: Information is used to create, verify, and keep your account secure. This includes identity verification (KYC) and age verification.
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Financial Transaction Processing: Information is used to complete deposits and withdrawals via bKash, Nagad, or Rocket. The minimum deposit is ৳500 and withdrawal is ৳800.
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Customer Support: Information is used to resolve your issues and provide effective assistance through 24/7 live chat.
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Security and Fraud Prevention: Information is analyzed to detect suspicious activity, prevent multiple accounts, and ensure the security of the platform.
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Service Improvement: Anonymous statistics are used to make your gaming experience more enjoyable and to develop new features.
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Notifications and Communication: Your contact information is used to send promotional offers, bonus updates, and important system messages. You may opt out of marketing messages at any time.
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Responsible Gaming: Information is used to monitor your gaming patterns, identify potential issues, and provide timely assistance.
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Meeting Legal Obligations: To comply with applicable laws and regulations, and to provide information upon request from authorities when required.
Sharing and Disclosure of Information
tq444 never sells your personal information to third parties for commercial purposes. However, limited information may be shared in specific circumstances:
4.1 Service Provider Partners
We work with trusted third-party service providers to operate our services. This includes payment processors (bKash, Nagad, Rocket), game software providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, NetEnt), and technical infrastructure providers. These partners receive only the information necessary to deliver their own services and may not use it for any other purpose.
4.2 Legal Obligations
We may be required to disclose information to comply with a court order, a legitimate request from a government authority, or applicable law. In such cases, we will attempt to notify you in advance wherever possible, unless legal restrictions prevent us from doing so.
4.3 Business Transfers
In the event of a company merger, acquisition, or asset transfer, user information may be transferred. In such situations, we will notify you in advance and the new entity will also be required to comply with this Privacy Policy.
Cookie Policy
tq444 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your visit experience.
Essential Cookies
Required for the core functionality of the platform. These cannot be disabled as they are necessary to maintain login sessions and ensure security.
Functional Cookies
Used to remember your preferences (language, theme, etc.) and to provide a personalized experience.
Analytics Cookies
Collect anonymous data to measure site usage and understand which pages are most popular.
Rejecting Cookies
You can disable optional cookies through your browser settings. However, this may limit some features of the platform.
Data Protection Methods
tq444 applies industry-standard security measures to protect your personal information. Our security framework is as follows:
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SSL/TLS Encryption: All data transmission between you and our servers is protected by 256-bit SSL encryption, ensuring the highest industry standard.
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Database Security: Stored data is kept in encrypted format. Passwords are never stored directly — they are kept only in a form protected through strong hash functions.
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Access Controls: Only authorized personnel can access limited data as required for their specific duties. All access is logged and regularly reviewed.
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Two-Factor Authentication: Two-factor authentication (2FA) is available for additional account security, protecting your account from unauthorized access.
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Regular Security Audits: Regular security tests and vulnerability assessments are conducted on our systems so that any risks can be identified and resolved promptly.
Please keep in mind that no party can guarantee complete security on the internet. We therefore always recommend that you use a strong password and do not share your login details with anyone.
Data Retention Period
tq444 retains your personal information only for as long as necessary to fulfill the original purpose for which it was collected, or as required to meet legal obligations.
Active Account
All relevant information is retained for as long as your account remains active.
After Account Closure
Upon account closure, financial records and compliance-related information are retained for a specified period as required by law.
Deletion Request
After legal obligations have been met, any remaining personal information will be permanently deleted upon your request.
Your Data Rights
As a user of tq444, you have several important rights over your own information:
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Right to Access: You can find out at any time what information we hold about you and request a copy of that information.
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Right to Rectification: If your information is incorrect or incomplete, you may request that it be corrected. You can also update many details directly from your account settings.
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Right to Erasure: In certain circumstances, you may request that your personal information be deleted, though some data may need to be retained due to legal obligations.
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Right to Object: You may object to marketing communications or certain types of data processing.
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Right to Restrict Processing: In certain circumstances, you have the right to request that the processing of your information be restricted.
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Right to Data Portability: You may request your information in a structured, commonly used format.
To exercise these rights, contact us by email at [email protected]. We will process your request as quickly as possible.
Protection of Minors' Information
tq444 services are for individuals aged 21 or older only. We do not intentionally collect any personal information from minors.
Age is verified during the registration process. If we find evidence that a minor has registered on our platform, that account will be closed immediately and all associated information will be deleted.
If you suspect that a minor is using our platform, please let us know at [email protected].
Changes and Updates to the Policy
tq444 may update this Privacy Policy from time to time due to business needs, technological changes, or legal obligations. When changes are made:
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The "Last Updated" date at the top of the page will be changed.
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For significant changes, a notification will be sent to your registered email.
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A notification about the changes may be shown when you log in to the platform.
Continued use of the platform after any changes will indicate that you have agreed to the new policy. We therefore recommend that you visit this page regularly.
Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern, please contact us:
Privacy Contact
Email: [email protected]
Subject Line: "Privacy Request"
Response Time: 5-30 business days
Send a message from your registered email to request verification of your identity.
Instant Support
24/7 Live Chat Support
Support available in Bengali
According to Bangladesh Standard Time (BST)
Use live chat for general questions. Submit requests involving sensitive information via email.